Privacy Policy

1. Who we are

Thomas Digital Studio is an independent UK web design business. For questions about this policy or how personal information is handled, email hello@thomasdigitalstudio.co.uk.

2. Information we collect

We may collect information you choose to provide through our enquiry or support forms, including your name, business name, email address, telephone number, website address, project details and files attached to a support request.

Basic technical information such as your IP address, device type and pages visited may also be processed by our hosting provider for security and operational purposes. If analytics or non-essential cookies are added later, this policy and any consent controls will be updated first.

3. How we use your information

• To respond to enquiries and discuss potential work.
• To provide, maintain and support agreed website services.
• To prepare proposals, project documents and invoices.
• To protect the website, prevent spam and resolve technical problems.
• To meet legal, accounting or regulatory obligations.

4. Lawful bases

Depending on the circumstances, information is processed because it is necessary to take steps at your request before entering a contract, to perform a contract, to meet a legal obligation, or for legitimate business interests such as responding to genuine enquiries and keeping services secure.

5. Sharing and storage

Information is shared only with service providers needed to operate the business or deliver agreed work, such as website hosting, email, form processing and professional advisers. Providers may process data outside the UK; where this happens, appropriate safeguards should be used.

Information is kept only for as long as reasonably necessary for the purpose it was collected, including legal, tax and record-keeping requirements.

6. Your rights

Depending on your circumstances, UK data protection law may give you rights to access, correct, erase, restrict or object to the use of your personal information, and to request data portability. You may also complain to the Information Commissioner’s Office at ico.org.uk.

7. Security and updates

Reasonable technical and organisational steps are used to protect personal information, but no internet transmission can be guaranteed completely secure. This policy may be updated when services or legal requirements change. The review date above will be revised when material changes are made.